988 Mental health crisis? Call or text 988 any time. In immediate danger, call 911. Crisis help

For professionals

Make a referral

For hospitals, detox and residential programs, community services boards, care coordinators, courts and primary care. Send the referral and our intake team will contact you and your client.

Referral fax(804) 924-4262
Intake phone(804) 591-8671
Emailinfo@freshnubeginnings.net

Please send clinical records by fax or secure email only.

Which program fits your client

ProgramRefer when the clientHelpful to send
Partial Hospitalization (ASAM 2.5)Needs daily structure for substance use, with or without co-occurring mental health conditions, and is safe to live at home. Common after detox, residential or inpatient.Discharge summary, medication list, recent ASAM or clinical assessment
Mental Health IOPHas depression, anxiety, trauma or mood symptoms that weekly therapy is not managing, or is stepping down from PHP.Diagnosis, medication list, current providers
Outpatient therapyNeeds ongoing individual therapy and can function day to day.Reason for referral, current providers
Community StabilizationRecently had a crisis, a mobile crisis visit, or a psychiatric hospital or crisis unit stay, and needs short-term support at home.Crisis or discharge notes, safety plan, family contact

Mobile crisis: requests for a mobile crisis team go through 988 or your regional crisis hub, which dispatches the nearest available team.

What happens after you refer

  1. We confirm receipt

    Our intake team contacts you to confirm we have the referral and ask any follow-up questions.

  2. We reach your client

    We call your client, check insurance and schedule the assessment.

  3. We keep you updated

    With your client's consent, we let you know when they start and coordinate on discharge planning.

Referral form

About you

About the client

Keep it brief. Fax clinical records separately.

Please do not include detailed medical history here. We will gather that by phone. If this is an emergency, call 911 or call or text 988.