Virginia’s Medicaid program is called Cardinal Care. If you have it, mental health and substance use treatment are part of your benefits. The details depend on your health plan, so the easiest first step is a quick call.
Find your plan
Most Cardinal Care members are enrolled in a managed care health plan. The plan name is printed on your member card. That’s the name the provider will ask for.
What’s usually covered
Behavioral health services covered through Virginia Medicaid include:
- Crisis services, including mobile crisis response
- Outpatient therapy and psychiatric care
- Intensive outpatient and partial hospitalization programs
- Community-based services after a crisis
Some programs, such as partial hospitalization, need approval from your plan before they start. The provider usually handles that paperwork.
What to have ready when you call
- Your member card
- A list of current medications
- Names of any doctors or therapists you see
- Discharge papers, if you’re coming from a hospital or detox
How we help
We accept Virginia Medicaid. When you call, we check your plan and benefits before anything starts, and we take care of authorizations with your plan. See our insurance page for the plans we work with, or request an appointment.